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How to Install Radeon™ Software on a Windows® Based System

Documentation

Install & Setup

000028813

01/30/2020

This article provides instructions on how to install Radeon Software on a Windows® based system.

System Requirements

For information about the system requirements please refer to the Radeon Software release notes posted on the driver download folio. Organisation requirements may vary depending on the version of Windows® operating arrangement installed.

Downloading Radeon Software

Radeon Software is bachelor at AMD Drivers + Download Center. The site provides ii options to locate and download the latest version of the Radeon Software:

  1. Automatically Detect and Install Your Driver: Run the AMD Driver Autodetect Tool to notice your Radeon graphics product and Windows® operating system. If your graphics bill of fare and Windows® version are compatible with Radeon Software, the tool will provide the choice to download it. More information on using AMD Driver Machine-detect Tool, please see KB article: Obtaining Graphics Drivers Using the AMD Driver Auto-Find Tool.
  2. Manually Select Your Driver: Use the AMD Production Selector to choose your Radeon graphics product and available drivers. More data on using the AMD Product Selector, please encounter KB article: How to Find the Latest Compatible Drivers for an AMD Graphics Product.

Installing Radeon Software

Ensure that whatsoever existing AMD graphics commuter on the system is removed before installing a new driver package. Performing a complete uninstall ensures a make clean system and can aid reduce bug or conflicts that may occur on new installations.

For instructions on how to uninstall AMD graphics drivers delight refer to KB commodity: How to Uninstall Radeon Software from a Windows Based Arrangement

Notation Close all opened applications including anti-virus, firewall, remote-access, or webcam software before attempting the install process.

Once the Radeon Software package has been downloaded, run the executable file to brainstorm the installation.

The Stop User License Agreement will be presented at the starting time. Review the Cease User License Agreement and information about the User Feel Improvement Program.

User Experience Improvement Program


If you concur to the terms, select either Take and Express Install or Accept and Custom Install to move on to the next stage of installation or click on Ten to quit and exit to the Desktop.

Accept and Express Install – Installs merely default components included in the driver bundle. Radeon ReLive and other optional components are non installed.

Take and Custom Install – Provides a list of core and optional components included in the driver bundle and allows the user to manually select items to be included in the installation. Radeon ReLive install option will be presented for eligible systems near the cease of the installation procedure.

Once the installation begins, the AMD Software Installer will attempt to observe your AMD graphics product.

AMD Software Installer

After the detection phase is consummate, the post-obit screens and prompts presented volition be based on the selected installation type.

Express Install

This installation blazon should install all core software and commuter components in the default binder location, C:\Plan Files\AMD\. The installation procedure begins immediately after selecting Accept and Express Install and requires minimal user interaction.

Accept and Express Install

Annotation  The display(southward) may flicker and/or lose prototype briefly during installation. This is expected behavior and image will be restored once installation is complete.

For Radeon ReLive eligible systems, the Install Radeon ReLive choice screen volition not be presented when using Limited Install. Instead, the Radeon ReLive package are copied to the Radeon Settings folder and can be installed at a later time. For more information about Radeon ReLive, please refer to KB article: How to Install and Enable Radeon ReLive

Once the installation has successfully completed, the final screen should provide Restart Now and/or Close options, as shown in the case beneath:

Restart Now and/or Close

Restart Now will restart the system and Close will exit to the Desktop. If organisation restart is not required, then merely the Close choice will be available.

If i or more than components were not installed or the installation was interrupted, the concluding screen should provide the options shown in the instance beneath:

Final screen options


Written report Issue opens the AMD Issue Reporting Form using the default web browser. The AMD Issue Reporting Form tin be used to provide feedback on the installation issue. The system must be connected to the cyberspace otherwise, the page volition non be displayed.

View Log opens the installation log file (Report.xml) using the default web browser. The log file contains details about the graphics hardware and software components installed. The Report.xml file can as well exist found in the folder: C:\Plan Files\AMD\CIM\Reports\

Restart At present will restart the system and Close will exit to the Desktop. If system restart is not required, and then only the Shut option volition be available.

Custom Install

This installation type provides the selection to specify the individual components and the location where they are to exist installed.

Later on selecting Accept and Custom Install, the Installer should begin checking for any Radeon Software that is currently installed in the system and ane of the following two scenarios should occur:

  1. The Installer detected a version of Radeon Software is currently installed and displays a screen similar the example below:

    Radeon Software is currently installed

    Selecting Uninstall Current Software should open a menu providing the post-obit choices:

    Uninstall Current Software

    Limited Uninstall – Automatically uninstalls all components of the currently installed Radeon Software package.
    Custom Uninstall – Allows selecting individual components to be uninstalled.
    Search for Legacy Drivers – Opens the AMD Drivers and Back up page where older driver versions tin be obtained.

    Note These are optional choices. The installation of the downloaded Radeon Software bundle will not continue after Express Uninstall or Custom Uninstall has completed. To go along installing the downloaded Radeon Software bundle, please rerun the executable file.

    To install the downloaded Radeon Software packet, select Install Radeon Software (version), and click Install:

    Install Radeon Software (version)

  2. The Installer did not detect whatsoever installed version of Radeon Software and displays a screen like the example below:

    Did not detect any installed version

    To install the downloaded Radeon Software package, select Install Radeon Software (version), and click Install:

    Install Radeon Software (version)

    Afterwards clicking Install, the following screen will display the destination folder and components for installation, as shown in the example beneath:

    Destination folder and components for installation

    Note It is recommended to use the default destination folder for installation.

    If some other version of Radeon Software is installed and detected during the previous step, a Clean Install option will be available on the Custom Install screen, as shown beneath.

    Custom Install

    Clean Install attempts to remove all detected versions of Radeon Software and AMD drivers from the system before installing the selected components. This prevents rolling back to a previously installed driver version (via Device Managing director) only tin can help resolve some mutual corrupted commuter installation problems.

    Note Since the system will be forced to reboot as part of Clean Install process, make sure to salvage your work earlier proceeding. Later the system has rebooted, the installation should continue automatically.

    Near the end of the installation, a screen providing the option to install Radeon ReLive should announced for eligible systems, as shown in the example below:

    Radeon ReLive

    Annotation Radeon ReLive is only available on eligible systems. For more information nigh Radeon ReLive please refer to KB: How to Install and Enable Radeon ReLive(URL: https://world wide web.amd.com/en/support/kb/faq/relive-install)

    Once the installation has completed successfully, the final screen should provide Restart Now and/or Shut options, equally shown in the instance below:

    Restart no and/or Close

    Restart Now will restart the system and Close will exit to the Desktop. If system restart is not required, and then merely the Shut selection will be available.

    If i or more components were not installed or the installation was interrupted, the terminal screen should provide the options shown in the case below:

    Final screen

    Written report Issue opens the AMD Effect Reporting Grade(URL: http://www.amd.com/written report) using the default web browser. The AMD Issue Reporting Course can be used to provide feedback on the installation upshot. The system must be connected to the internet otherwise, the folio will not be displayed.

    View Log opens the installation log file (Report.xml) using the default web browser. The log file contains details nigh the graphics hardware and software components installed. The Report.xml file can also be institute in the folder: C:\Plan Files\AMD\CIM\Reports\

    Restart Now will restart the system and Close will exit to the Desktop. If system restart is not required, then only the Close selection volition be bachelor.

Potential Errors and Solutions

If the Installer encountered a problem during the detection, download and/or installation phase, i of the following letters may be displayed:

  • Error 1603 – A General Error Has Occurred During the Installation of the AMD Software Bundle
  • Fault 182 – AMD Installer Cannot Properly Identify the AMD Graphics Hardware
  • Error 183 – AMD Installer Cannot Go on Due to Third Party Graphics Drivers Installed
  • Fault 184 – AMD Installer Cannot Continue Due to Unsupported an Operating System
  • Error 173 – AMD Installer Cannot Continue Since AMD Graphics Hardware Was Not Found
  • Fault 174 – AMD Installer Cannot Continue Due to an Unsupported AMD Graphics Hardware Configuration
  • Fault 175 – AMD Installer Cannot Continue Due to Unsupported AMD Graphics Hardware
  • Error 192 – AMD Installer Cannot Continue Due to an Operating Organisation Event
  • Mistake 176 – AMD Installer Cannot Go along Due to Insufficient Disk Space
  • Error 186 – AMD Installer Cannot Go on Due to Missing or Corrupted Manifest Files
  • Error 98 – AMD Installer Cannot Continue Because Driver Files are Missing
  • Error 99 – AMD Installer Cannot Proceed Because the Driver has not Been Digitally Signed
  • Error 193 – AMD Installer Cannot Continue Due to Missing or Corrupted Files
  • Fault 194 – AMD Installer Cannot Continue Considering Information technology Was Unable to Load Required Files
  • Error 195 – AMD Installer Cannot Keep Since It Cannot Admission the Required Web Resource
  • Error 196 – AMD Installer Cannot Proceed Since Information technology Cannot Download the Driver Package

When any one of the higher up errors occur, the Installer cannot continue further until the issue is resolved. For information well-nigh an error and recommended solution(s), please click on its link higher up to view the associated KB article.

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